Shipping policy

SHIPPING

Free standard shipping inside the United States on orders of $75 or more. Flat $6 on orders under $75.

DELIVERY TIMING

Typical delivery is 7 business days from the day you order. Remote areas can take up to 10 business days. We ship via USPS with tracking included on every order.

ORDER PROCESSING

Orders placed before 12pm PT on a business day ship the same day. Orders placed after 12pm PT, on weekends, or on US federal holidays ship the next business day.

ADDRESS CHANGES

Email us within 2 hours of placing your order if the shipping address needs to change. If we have not packed it yet, we update at no cost. Once packed or shipped, we cannot recall the package, but we can re-ship if it is returned to us.

TRACKING

Tracking is sent via email when your order ships. Tracking can be slow to update for the first 24-48 hours, and a package occasionally sits between scans for a couple of days. If tracking has not moved in 4 business days, write to us.

LOST OR DELAYED PACKAGES

If your package is marked delivered but you cannot find it, wait 48 hours (carrier scans sometimes precede actual delivery) and check with neighbours and your building. If it has not arrived after 48 hours, email us with your order number and we will open a carrier claim.

If your package is delayed in transit beyond 14 business days from the ship date, email us and we will follow up with the carrier on your behalf. In cases where the carrier confirms loss, we send a free replacement.

GEOGRAPHY

Currently shipping inside the United States only. International shipping is not yet available.

RUSH OR EXPEDITED

Not currently offered as a checkout option. If you have a genuine deadline, email hello@peacepieceshop.com before placing your order and we will see what we can do.

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For the full Shipping page, see https://peacepieceshop.com/pages/shipping